Shipping Policy

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email with tracking information once your order has shipped.

2. Shipping Time (International)

We ship internationally to most countries. Once dispatched, estimated delivery times are:

Please note that delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays may occur due to customs processing, local holidays, weather conditions, or other circumstances beyond our control.

Total estimated time from order to delivery: approximately 8–14 business days (1–2 days processing + 7–12 days shipping).

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

(Optional: add details here, e.g. "Free standard shipping on orders over $[X]" or a flat-rate fee.)

4. Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking number. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

5. Customs, Duties, and Taxes

[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking with your country's customs office for more information before placing your order, as these charges are outside of our control and may vary by destination.

6. Delays

While we work hard to ensure timely delivery, please understand that occasional delays may occur due to:

• High order volumes
• Customs inspections and clearance
• Local postal service delays
• Severe weather or natural events
• Public holidays in the destination country

If your order has not arrived within the estimated delivery window, please contact us and we will do our best to assist you.

7. Incorrect Shipping Addresses

Please double-check your shipping address at checkout. [Your Store Name] is not responsible for orders shipped to incorrectly provided addresses. If you notice an error after placing your order, contact us immediately at [Support Email] and we will try to correct it before the order ships. We cannot guarantee changes once an order has been processed.

8. Lost or Stolen Packages

[Your Store Name] is not liable for packages confirmed as delivered to the address provided at checkout but lost, stolen, or misplaced. If you believe your package was lost or stolen, please contact the shipping carrier directly, and reach out to us for further assistance at [Support Email].

9. Multiple Items / Split Shipments

Some orders may be shipped from multiple warehouses and could arrive in separate packages at different times. If you order multiple items, they may not all arrive together.

10. Order Changes and Cancellations

If you need to change or cancel your order, please contact us at [Support Email] as soon as possible. We can only accommodate changes or cancellations before the order has been processed for shipping.